COVID-19 Support information for our residents

*august 2021

Food Support 

• SALVATION ARMY - Text your name and postcode to 4114 Someone will contact you within 48 hours.

• VISION WEST COMMUNITY TRUST - Pātaka Kai is open Wednesday and Friday, 12pm – 3pm.

• We will be operating as a drive-through. There is no need to book a parcel, just turn up.

• If you have a need or enquiry phone the Whānau Centre ph: 09 818 0781

  https://www.visionwest.org.nz/our_response_covid19  

• RĀNUI BAPTIST COMMUNITY CARE CareRānui Pāhara Kai Foodbank, during Level 4 phone or

• TEXT 027 261 4330 Criteria - must live in or near Rānui.

• THE FONO - Support for Pasifika families

• If you are in need of a Whānau Ora Support Package ph 0800 366 648 OR email Feleoko@thefono.org

Financial Support 

• WINZ Work and Income Te Hiringa Tangata ph 0800 559 009

• At Level 4 their centres are closed to the public. If you have an appointment, they will contact you. Regular payments will continue and they will help you over the phone and through MYMSD where they can.

• https://www.workandincome.govt.nz/covid-19/index.html

• RĀNUI BAPTIST COMMUNITY CARE CareRānui Budgeting Service, during Level 4 or 4 phone or text Graeme 021 090 34912 or Glenn 021 090 27110

• https://careranui.org.nz

Emergency Housing 

• VISION WEST COMMUNITY TRUST COMMUNITY HOUSING

• FOR NEW HOUSING ENQUIRIES - if you have an urgent housing enquiry ph 027 808 9222

• This number will be manned 8:30am – 5:30pm, Monday to Friday. If you call outside these hours or can’t get through, please leave a message

• https://www.visionwest.org.nz/our_response_covid19

• MONTE CECILIA HOUSING HOMELESS FAMILIES

• If you and your family need emergency assistance with housing or are worried that you will soon need emergency accommodation, contact Monte Cecilia via their website      

• https://montececilia.org.nz/housing-and-services

Landlord and Tenant information

• Covid 19 information for landlords and tenants

• https://www.tenancy.govt.nz

Legal Advice 

• WAITEMATA COMMUNITY LAW

• Provide free legal help to people who are most in need in Waitakere, North Shore and Rodney

• Ph 09 835 2130, email: info@waitematalaw.org.nz

• Facebook private messaging: https://www.facebook.com/wailawyers/

• Website contact form: http://www.waitematalaw.org.nz/contact.html

Beneficiary Advocacy 

• AUCKLAND ACTION AGAIN POVERTY

• AAAP office is not open to walk-ins. If you need help with WINZ they can be contacted by ph 09 634 0591 email: west@aaap.org.nz

• Tuesday - Thursday, 10am - 3pm https://www.aaap.org.nz/resources

Wellbeing Mental Health Support 

• Looking after mental health and wellbeing

• Mental Health Crisis Service (for emergencies only) 

• Waitemata District Health Board, West Auckland ph: 09 486 8900 operates 24/7

• Henderson 09 822 8601 

• Auckland District Health Board, Central Auckland ph: 0800 800 717 operates 24/7 

• HELPLINES *available 7 days a week, day and night. (24/7) 

• If you or someone you know is experiencing loneliness, depression, despair, distress or suicidal feelings reach out for help

• 1737: Free call or text 1737 any time for support from a trained counsellor https://1737.org.nz/

• Lifeline: Free call 0800 543 354 or free text 4357 (HELP) for confidential support from a trained counsellor https://www.lifeline.org.nz/

• Youthline: Free call 0800 376 633 or free text 234 for phone counselling https://www.youthline.co.nz/

• Samaritans: Free call 0800 726 666 phones are operated by volunteers from the community for the community https://www.samaritans.org.nz/

• Age Concern: Do you need advice or support during this crisis? Please call 09 820 0184 

Health Support

• If you or your whānau are unwell and it is not Covid related or an emergency, please contact your Doctor and make an appointment. They are still open and will be operating under Level 4 conditions.

• Call your family doctor directly to find out their Level 4 process

Learning from home

• Distance learning support during an emergency event

• Resources, guidance and information for parents, whānau, teachers and leaders from early learning to senior secondary.

• https://learningfromhome.govt.nz/

Unite against COVID-19 

• https://covid19.govt.nz/ is the official website where you can access up to date information:

• Check locations of interest

• Get a Covid-19 Test

• Book or change a Covid-19 vaccination

• Information for individuals, households, businesses, employers

• Resources

• Call Healthline free for general health advice and information call 0800 611 116 anytime

• For COVID-19 health advice call 0800 358 5453 anytime

• For COVID-19 vaccination advice call 0800 28 29 26 (8am - 8pm 7 days a week)